Turning Point opens mental health crisis service in Leicester

News item posted: 19 June 2017

The new service provides short-term intensive support for patients and service users who need extra help during a mental health crisis to avoid unnecessary hospital admissions. During their stay people take part in a structured, recovery-focused programme of activities and peer support.

The service includes a free urgent out-of-hours helpline available 24/7. Over the summer the service will be expanded to include drop-in sessions at locations in Leicester city and across Leicestershire providing face-to-face support in times of crisis, with no appointment needed. People who stay at the crisis house will be offered structured follow-up support through the Turning Point Wellbeing Cloud.

Operations Manager, Karen Russell-Haines said: 'Turning Point is delighted to have been awarded the contract to deliver crisis services in Leicester, Leicestershire and Rutland. The service builds on the crisis services we currently deliver in Manchester, Hastings and Nottingham and extends the model into community based support. One of our key aims is to extend support to people who may be reluctant or unable to engage with accommodation-based services. This service really extends Turning Point's presence in the Leicester area - we will be working to establish good working links with Leicester Recovery Wellness Network, Turning Point's drug and alcohol services locally.'