How can we help you?

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Need a question answered? Can't find it on the website or need more information?

You can call us on 020 7481 7600 (Please note that this is not a helpline)

Or fill in our online form below and we will get back to you as soon as we can. Otherwise there are a number of national helplines available that you can access 24hrs a day. Details can be found here.

If you would like to provide feedback about any of Turning Points services, whether this is a complaint, a suggestion or a compliment then please visit our feedback page where you can fill out a simple feedback form.

Head office directions and information

Head Office

Standon House
21 Mansell Street
E1 8AA

Tel: 020 7481 7600

London map

Manchester Office

The Exchange

3 New York Street


M1 4HN

Tel: 0161 238 5100

Manchester map

Other useful contacts

Press Enquiries

Tel: 020 7481 7632 
or 07786 938601 


Website Enquiries

If you have any questions about this website, please email